Terms of service
1. Shipping Policy
FrostySupply Shipping Policy
Orders are processed and shipped from our U.S. warehouse. Our estimated delivery timeframe is 7–14 business days after an order has been processed.
Delivery estimates are not guaranteed and may be affected by carrier delays, holidays, severe weather, or other circumstances outside our control.
Once tracking information becomes available, it will be provided to the customer using the contact information submitted at checkout.
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible at frostysupplybrother@gmail.com.
If an order arrives damaged, contains the incorrect item, or experiences another shipping-related issue, contact our support team so we can review and resolve the issue.
Contact: frostysupplybrother@gmail.com
FrostySupply
41606 Slice Way
Temecula, CA
2. Refund & Return Policy
FrostySupply 30-Day Return Policy
We want customers to be satisfied with their purchase. Eligible items may be returned within 30 days of delivery.
To qualify for a return, the product must be unused and in its original condition. Products that have been worn, used, altered, or damaged after delivery are not eligible for return.
FrostySupply will cover return shipping costs for approved returns.
If you receive an incorrect or damaged item, please contact us at frostysupplybrother@gmail.com. We will review the issue and, when eligible, provide a replacement or refund.
Refunds for approved returns will be issued to the customer's original payment method after the returned merchandise has been received and inspected. Processing times after issuance may vary depending on the customer's bank or payment provider.
To begin a return, contact:
Please include your order number and the reason for your return. For damaged or incorrect merchandise, we may request photographs to help us resolve the issue.
Do not send a return without first contacting our support team for return instructions.
3. Privacy Policy
FrostySupply Privacy Policy
FrostySupply respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or make a purchase.
When you use our store, we may collect information including your name, email address, telephone number, billing and shipping addresses, order information, device/browser information, and other information necessary to process your transaction.
We use this information to:
- Process and fulfill orders
- Provide shipping and order updates
- Provide customer support
- Process returns and refunds
- Detect and prevent fraud or unauthorized transactions
- Maintain and improve our website and services
- Comply with applicable legal and regulatory requirements
Payments are processed through third-party payment providers. FrostySupply does not independently store complete payment-card information when payment information is handled directly by those providers.
We may share information with service providers when reasonably necessary to operate our business, including payment processors, shipping carriers, website providers, analytics providers, and other companies that help us provide our services.
We do not sell customers' personal information for money.
Our store may use cookies and similar technologies to operate the website, remember preferences, understand website activity, and improve the shopping experience.
Depending on applicable law, customers may have rights concerning their personal information, including requesting access, correction, or deletion of certain information.
Privacy requests can be submitted to:
FrostySupply
41606 Slice Way
Temecula, CA
This Privacy Policy may be updated periodically to reflect changes to our practices, services, or legal requirements.
4. Terms & Conditions
FrostySupply Terms & Conditions
These Terms & Conditions govern purchases from and use of the FrostySupply website. By accessing our website or placing an order, you agree to these terms.
Products & Orders
We make reasonable efforts to display and describe our products accurately. Product appearance, including color and visual details, may vary slightly due to lighting, photography, displays, or manufacturing differences.
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse an order when reasonably necessary, including suspected fraud, payment issues, pricing errors, inventory errors, or other legitimate business reasons. Any payment collected for an order that we cancel will be refunded as appropriate.
Pricing & Payment
Prices are displayed on our website and may change without notice. Customers are responsible for providing accurate billing, payment, contact, and shipping information.
Shipping
Our estimated delivery timeframe is 7–14 business days. Delivery estimates are not guarantees. Additional information is available in our Shipping Policy.
Returns & Refunds
Eligible unused products may be returned within 30 days of delivery in accordance with our Refund & Return Policy. Used or worn merchandise is not eligible for return. Damaged or incorrect merchandise should be reported to our customer-support team.
Acceptable Website Use
You may not misuse our website, interfere with its operation, attempt unauthorized access, engage in fraudulent transactions, or use our services for unlawful purposes.
Intellectual Property
Website content created or owned by FrostySupply, including original graphics, photographs, text, and website materials, may not be reproduced or commercially exploited without authorization, except where permitted by law.
Limitation of Liability
To the maximum extent permitted by applicable law, FrostySupply will not be responsible for indirect or consequential losses resulting from the use of our website or products. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.
Changes
We may update these Terms periodically. Updated terms become effective when published on our website unless otherwise required by applicable law.
Contact Information
Questions regarding these Terms or an order can be directed to:
FrostySupply
41606 Slice Way
Temecula, CA
frostysupplybrother@gmail.com
Last updated: August 15, 2026
Also, since you're in California and collecting customer data, Shopify's automatically generated privacy policy can include more detailed California-specific disclosures and Shopify's own data-processing language. I'd use Shopify Settings → Policies as the base for Privacy, then make sure the business/contact and actual practices match what you told me here.
Yep — use this for the Terms of Service page. This is the full version I’d put on FrostySupply.
Terms of Service
Last Updated: August 15, 2026
Welcome to FrostySupply. These Terms of Service govern your use of our website and your purchase of products from FrostySupply. By accessing our website, placing an order, or using our services, you agree to these Terms.
1. Online Store Terms
By using this website, you confirm that you are legally permitted to enter into purchases and agreements under applicable law.
You may not use our products, website, or services for unlawful or unauthorized purposes. You may not attempt to interfere with, damage, exploit, or gain unauthorized access to our website or systems.
2. Products
We make reasonable efforts to ensure that product descriptions, photographs, pricing, and other information displayed on our website are accurate.
Because of photography, lighting, screen settings, and manufacturing variations, the appearance of a product may vary slightly from images displayed online.
Product availability is subject to change without notice.
3. Orders
Submitting an order does not guarantee acceptance. FrostySupply reserves the right to refuse or cancel an order when reasonably necessary, including in cases involving:
- Suspected fraud or unauthorized transactions
- Incorrect payment or billing information
- Pricing or listing errors
- Inventory or availability issues
- Violations of these Terms
If we cancel an order after payment has been successfully collected, an appropriate refund will be issued to the original payment method.
4. Pricing & Payment
Prices are displayed on our website and may be changed at any time before an order is placed.
Customers agree to provide current, complete, and accurate billing, payment, shipping, and contact information.
Payments are processed through authorized third-party payment providers. Additional terms imposed by your payment provider may apply.
5. Shipping & Delivery
Orders are shipped from our U.S. warehouse.
Our estimated delivery timeframe is 7–14 business days.
Delivery dates are estimates rather than guarantees. Carrier delays, holidays, severe weather, incorrect addresses, and other circumstances outside FrostySupply's reasonable control may affect delivery.
Customers are responsible for providing an accurate and complete shipping address.
Please review our separate Shipping Policy for additional information.
6. Returns & Refunds
Eligible merchandise may be returned within 30 days of delivery.
Returned products must be unused and in their original condition. Products that have been worn, used, altered, or damaged after delivery are not eligible for return.
For approved returns, FrostySupply covers return shipping costs.
If an item arrives damaged or you receive an incorrect product, contact us so we can review the issue and provide an appropriate resolution, including a refund or replacement when applicable.
Approved refunds are returned to the original payment method.
Please review our separate Refund & Return Policy for complete details.
7. Order Issues
Customers should contact us promptly regarding damaged merchandise, incorrect products, missing items, or other order problems.
We may request photographs, order information, packaging photographs, or other reasonable information necessary to investigate and resolve an issue.
Contact us at frostysupplybrother@gmail.com.
8. Prohibited Uses
You may not use our website to commit fraud, submit false information, distribute malicious software, interfere with website security, violate applicable laws, impersonate another individual, or attempt unauthorized access to our systems.
We reserve the right to restrict access to our services when we reasonably believe these Terms have been violated.
9. Intellectual Property
Content owned by FrostySupply, including original photographs, graphics, written content, branding, website designs, and other original materials, may not be copied, reproduced, distributed, or commercially exploited without authorization except as permitted by applicable law.
10. Third-Party Services
Our website may use third-party services for functions including website hosting, payments, analytics, and order fulfillment.
Those providers may operate under their own terms and privacy practices. FrostySupply is not responsible for third-party services to the extent permitted by applicable law.
11. Privacy
Personal information submitted through our store is handled in accordance with our Privacy Policy.
By using our services, you acknowledge that information necessary to process transactions and fulfill orders may be provided to service providers such as payment processors and shipping carriers.
12. Disclaimer & Limitation of Liability
To the fullest extent permitted by applicable law, FrostySupply will not be liable for indirect, incidental, special, or consequential damages resulting from use of our website, services, or products.
Nothing in these Terms limits any consumer rights or remedies that cannot legally be waived or excluded.
13. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our services, business practices, or applicable requirements.
The latest version will be published on our website with an updated revision date.
14. Governing Law
These Terms are governed by applicable laws of the State of California and the United States, without limiting any mandatory consumer protections that may apply.
15. Contact Information
Questions about these Terms of Service can be sent to:
FrostySupply